If it turns out that the product is not available, the customer is notified and has the right to recover the amount or request another product with the same value.

The customer keeps a copy of the bank transfer to provide us with if we do not receive the transfer.

We guarantee that the book will arrive free of defects (tearing - stains - errors in printing the pages) and if there is a defect, the customer may replace it or recover its value within 3 days from the day he received the books by the shipping company and he is not entitled to exchange or refund the value after this period

Upon the arrival of the returned shipment due to non-receipt, the customer is notified via e-mail and shipped the order again, and the customer bears the cost of shipping for the second time and any other costs that have been arranged due to non-receipt. With shipment or no compensation.

When the shipment is received late from the shipping company, the company returns the shipment to us, and to recharge it to you, the shipping value will be transferred again

In the event of damage or loss to your order with the shipping company, we will immediately compensate you on the condition that you inform us within a maximum of one week of shipping the order.

The order cannot be modified or canceled after it has been delivered to the shipping company and gift vouchers cannot be returned. The entered data must be verified as the application is not responsible for any delay due to incorrect data.

Requests executed by bank transfer will be canceled after a bank business day according to the Saudi Banking System if the applicant does not notify us through the Transfer Confirmation Form.

Sizabook has the right to change the prices of products, by reduction or vice versa, when needed throughout the year, and the price of the product does not change at the moment of purchase.